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"Login failed! Bad credentials."

PostPosted: Fri Mar 25, 2016 12:06 pm
by kokura
Hey,

I haven't logged on my account in some time. I tried logging on, but for some reason I am instantly disconnected. (I tried creating a new account to see if it was an internet issue, but that worked fine.) When I try to log on in the Nost forums, it just say "Login failed! Bad credentials." Has the account been banned since I last logged on? Or is it some other issue?

Thanks.

Re: "Login failed! Bad credentials."

PostPosted: Sat Mar 26, 2016 9:12 am
by Cabotage
Greetings

The account is not banned. Try to reset the password and ip lock.


https://en.nostalrius.org/password

Re: "Login failed! Bad credentials."

PostPosted: Sat Mar 26, 2016 3:17 pm
by kokura
Cabotage wrote:Greetings

The account is not banned. Try to reset the password and ip lock.


https://en.nostalrius.org/password


I tried both, and although it tells me that the email was successful sent, there's no email in my actual mailbox. (No, it's not in my deleted or spam folders either.)

Re: "Login failed! Bad credentials."

PostPosted: Mon Mar 28, 2016 4:05 am
by Benevael
Try looking in any junk/spam folders that your E-mail has. Sometimes the account password response mail ends up in there.

Re: "Login failed! Bad credentials."

PostPosted: Wed Mar 30, 2016 12:58 am
by cjisme
i successfully reset my password, but it still says bad credentials.

Re: "Login failed! Bad credentials."

PostPosted: Sun Apr 03, 2016 12:55 am
by Benevael
Log into the game, not the login page after updating your password. The login page will only allow you to log in from the last in-game IP address. Therefore, once you reset your password, the next step is to go to the game itself and log in.