Account closed - Reason?

Account closed - Reason?

by alwini » Fri Mar 25, 2016 12:44 pm

Character name: Candycane
Server: PvE

Just 6 hours ago I was in DM East, farming lashers as usual. Then logged off and played abit on a different account. Now I try to log on and it says the account has been closed. I cannot find any reason on the website as to why my account has been closed.

My account was hijacked a week ago because of the leak from a different server project, causing me to lose materials worth thousands of gold (Mainly Gromsblood, Dreamfoil, Black Lotus, Mountain Silversage, Arcanite Bars and over a thousand thorium bars), about 1.500g and almost all my gear.

This also caused me to spend a huge amount of (self-farmed) gold to buy herbs from other players to replenish my stores, the main purchases the last two days being Dreamfoil, Mountain Silversage and Black Lotus, plus sending some gold to my other accounts for mounts and skills. The biggest single purchase was a stack of Black Lotus bought from a chinese player (forgot the name) for 900g.

I believe my total purchases over the last week have totaled 1500g-2000g. My high income comes almost entirely from farming whip lashers in DM East, and selling items from these farm-sessions on the AH and via World-chat.

I'm temporarily immobile due to a spinal injury, so I've had a ton of time to spend farming my lost possessions back.
Last edited by alwini on Sat Mar 26, 2016 6:05 pm, edited 9 times in total.
alwini
Tester
 

Re: Account closed - Reason?

by alwini » Sat Mar 26, 2016 2:01 am

Edited in more details about my recent purchases.

I realize you have a ton of appeals on your hands, as an insane amount of players have been seemingly suspended today.
I don't require a full answer today, but at least the reason for this would be much appreciated :)

Regards
Candycane
alwini
Tester
 

Re: Account closed - Reason?

by Benevael » Sun Mar 27, 2016 10:20 pm

Greetings,

This account was banned for gold trafficking.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: Account closed - Reason?

by alwini » Mon Mar 28, 2016 12:09 am

Thank you so much for the reply <3

Looking forward to hear from you again with the conclusion, as I'm certain I have not violated your rules on this :)
The account is country-locked and safe.
Admire your hard work to separate the victims from the offenders.

Regards
Candycane
alwini
Tester
 

Re: Account closed - Reason?

by Benevael » Mon Mar 28, 2016 9:35 am

Greetings,

The ban on this account has been lifted. You will need to reset your password at the https://en.nostalrius.org/password page.

Please enjoy your stay on Nostalrius!

Sincerely, GM Team
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
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