I still can't activate my account. Please help!

Hi, dear administrator,
I just got a message from you in my old post that the ban has been lifted. I am so happy that I can get back my account, but after changing my password, I found my account is still being banned.
Could you please help me with this? I don't know what's wrong.
Best,
marcoliu
I just got a message from you in my old post that the ban has been lifted. I am so happy that I can get back my account, but after changing my password, I found my account is still being banned.
Could you please help me with this? I don't know what's wrong.
Best,
marcoliu