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My account got locked

PostPosted: Fri Mar 25, 2016 11:49 pm
by I3loocI
Hi!

I just want to know why my account got locked? I havnt been on it for weeks and yesterday when i tried to log onto it, then it was locked. I have not broken any rules or given out my information to anyone else.

Please help

Re: My account got locked

PostPosted: Sat Mar 26, 2016 7:27 am
by Cabotage
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

If you did in fact buy gold, it saves us all time if you mention that instead.

Regards, GM Team.

Re: My account got locked

PostPosted: Sat Mar 26, 2016 10:00 am
by I3loocI
The only transfers of anything i've done have been between my own characters in stormwind. But from what i remember that was a long time ago i did that, though i have traded materials and other stuffs between the characters. I have not been buying any gold since i know its strictly against the rules.

Re: My account got locked

PostPosted: Mon Mar 28, 2016 2:19 am
by Benevael
Greetings,

Upon having a second look at this account, it appears it was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.