[Review | Approved] F: mdegu003 | C: Skinnylatté

[Review | Approved] F: mdegu003 | C: Skinnylatté

by mdegu003 » Sat Mar 26, 2016 2:09 am

My characters name is Skinnylatté on the pvp server. I tried to log into my account today and it was closed. I also cannot log into the Nostalrius website under the banned account. I have no idea why I was banned. Is there something I can do to prove my innocence?
Last edited by Abathur on Sat Mar 26, 2016 3:15 am, edited 6 times in total.
Reason: Updated subject; [Review | Approved] F: mdegu003 | C: Skinnylatté
mdegu003
Tester
 

[Review | Pending]

by Abathur » Sat Mar 26, 2016 2:14 am

Salutations Skinnylatté.

Your case is being reviewed.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 

[Review | Denied]

by Abathur » Sat Mar 26, 2016 2:33 am

Assistance Status Notification 'Concluded & Denied'

Character Name: Skinnylatté
Forum Username: mdegu003
Date & Time: 2016-03-26 @ 03:33
Infraction: Gold Trafficking (V. Trading Virtual Goods/Services)

The account associated with the character 'Skinnylatté' will remain closed.

Case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 

[Review | Approved]

by Abathur » Sat Mar 26, 2016 3:11 am

mdegu003 wrote:My review was just denied. My character is Skinnylatté on the pvp server. The reason of "gold trafficking" is not a valid reason. I leveled and alliance character and was feeding him, items/gear through my horde character. If you check the transactions you will see that both account names are pretty much the same.


The account has been unbanned and is once again accessible. This was an error on my part.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 


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