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Manager Please help！
Posted:
Sat Mar 26, 2016 10:49 amby wang62071
My account has login problems.
I didn't violate the rules of the game，Could you check it for me, please
PVP server game ID: Baddoo
Thank you very much.
Re: Manager Please help！
Posted:
Sat Mar 26, 2016 10:57 amby wang62071
AND my account not be banned . Just login problems.
Re: Manager Please help！
Posted:
Mon Mar 28, 2016 12:02 amby wang62071
I changed the password and unlock the country restriction. However, the account is still cant login. I don't know what to do.
Thanks for your attention,
Best regards
Re: Manager Please help！
Posted:
Mon Mar 28, 2016 10:16 pmby wang62071
Could anyone give me any fedback ?
Re: Manager Please help！
Posted:
Mon Mar 28, 2016 11:55 pmby Mencius
What is the error you are getting? ("Disconnected from server" "Bad login credentials" etc.)
If you can, try logging in with a different account to see if it's just a specific account. Also, try logging in from a different computer (if possible) to see if it's your client. Any details you can provide help.
Re: Manager Please help！
Posted:
Fri Apr 01, 2016 5:08 pmby Benevael
Greetings,
Your account was banned due to a suspicious transaction, which was flagged as gold trafficking. We have placed this ban under review and will get back to you in this thread with the result.
Regards, GM Team
Re: Manager Please help！
Posted:
Sat Apr 02, 2016 8:18 pmby Tyrael
Greetings,
The account has been unbanned.
Regards,
GM Team.