Page 1 of 1

Account Mistakenly Banned

PostPosted: Sat Mar 26, 2016 1:24 pm
by Fafniel1
Server: Nostalrius Begins PVP
Characters: Gisarme, Arakyl

Hello, I'm not exactly sure what caused my account to be banned. I logged on at 3/25 to do my usual transmutes, and attempted to do the same at 3/26 with the message of the account being closed. After going to the homepage and logging in, I receive a blank page under the "Account" tab that just says "welcome, enjoy your stay on nostalrius" with no reason or mention of a ban/closing.

Re: Account Mistakenly Banned

PostPosted: Sun Mar 27, 2016 12:45 am
by Brye
Yo, hook this guy up.

Re: Account Mistakenly Banned

PostPosted: Sun Mar 27, 2016 2:32 am
by Brye
bump ump

Re: Account Mistakenly Banned

PostPosted: Sun Mar 27, 2016 6:29 am
by RandyZie
Bump

Re: Account Mistakenly Banned

PostPosted: Tue Mar 29, 2016 2:29 am
by Benevael
Greetings,

Your account was banned due to a suspicious transaction, which was flagged as gold trafficking. We have placed this ban under review and will get back to you in this thread with the result.

Regards, GM Team

Re: Account Mistakenly Banned

PostPosted: Tue Mar 29, 2016 2:30 am
by Fafniel1
Thank you, if it helps, it may have been a purchase of Black Lotus through the trade window from a rogue that I bought from a couple of weeks ago. I can't remember his name, but it was a legitimate transaction nonetheless.

Re: Account Mistakenly Banned

PostPosted: Sat Apr 02, 2016 6:12 pm
by Fafniel1
Is there any way I can check on the status of my account review? I want to know if I will need to be absent for this weeks BWL/MC again...

Re: Account Mistakenly Banned

PostPosted: Sat Apr 02, 2016 8:08 pm
by Tyrael
Greetings,

The account has been unbanned.

Regards,
GM Team.