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The account was banned. Please help me.

PostPosted: Sun Mar 27, 2016 5:58 pm
by Medusaregan
Greetings. Dear game manager. I am the PVP-server player Medusaregan . The game manager told me that my account was closed because of the battleground hook. Please help me to find out the truth.
Since I was in mainland China, with ADSL dial-up dynamic IP network, so when I am in the game, the delay is usually about 400 milliseconds, and sometimes even more than 1000 milliseconds. That battle my delay more than 1000 milliseconds, and I have been trying to fight on the battlefield, but I really can't see anyone else in the first time. At that time, I think it might be because my network is not good, after a while it will be fine. This is not the first time. But that was not good until disconnect connection. At that time the network is not good, so I did not continue to play in that morning. When I came back to play in the afternoon, I found my account was banned.
I really did not intentionally hang in the Alahi Basein in the battle. I am really because of the delay. I am very sorry about that, influence other people's game it is not my intention. Did you really can't give me one more chance? To this end, I have already bought the network accelerator. I really hope you could give me one more chance. I have adjusted the network delay, this situation will not happen again. I always follow the rules, please give me one more chance.
If I was deliberately hang up, I was really not do this to trouble you. Please believe me.

Re: The account was banned. Please help me.

PostPosted: Sun Mar 27, 2016 6:49 pm
by Mimma
You should'nt make more threads, since you have gotten a final answer:
viewtopic.php?f=65&t=38532


Benevael wrote:
Greetings,

The account associated with Medusaregan was banned for botting in a battleground. This offence is confirmed, and the ban will not be lifted.

Regards, GM Team.

Re: The account was banned. Please help me.

PostPosted: Wed Mar 30, 2016 6:02 am
by Benevael