My account has been baned⋯⋯!!!

Greetings GM,
My guildie was banned during the massive ban-wave, when his character was hacked, and around 2800 Gold worth of Gold, consumables and other tradable BOEs (travelers bag), and all his banked gears were emptied out on this specific character and his 2 alt chars in the same account.
Character: Koroone
Faction: Alliance
Link: http://realmplayers.com/CharacterViewer ... er=Koroone
After the hack he changed his account password with my assistance, but during the banwave weekend his account was banned in that 700 level 60s ban.
He uses the same username and password as per his old private server
I'd like to request a review of Koroone if possible when you have the manpower.
Tyvm!
Koroone
My guildie was banned during the massive ban-wave, when his character was hacked, and around 2800 Gold worth of Gold, consumables and other tradable BOEs (travelers bag), and all his banked gears were emptied out on this specific character and his 2 alt chars in the same account.
Character: Koroone
Faction: Alliance
Link: http://realmplayers.com/CharacterViewer ... er=Koroone
After the hack he changed his account password with my assistance, but during the banwave weekend his account was banned in that 700 level 60s ban.
He uses the same username and password as per his old private server
I'd like to request a review of Koroone if possible when you have the manpower.
Tyvm!
Koroone