Not able to access my alt account

[Snazzy]

I'm currently unavailable to access my alt account, When I try to login in get instantly disconnected. I have tried with new password. Still get disconnected. Tried to delete my WTF and WDB folder. Nothing changed, any chance for help?

[FarmerJoe]

You want help but dont even give GM the name you have the issue with?

[Benevael]

Greetings,

You may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature at https://en.nostalrius.org/password.

If you provide the name of a character on the account we can check to see if there is anything else going on.

Regards, GM Team.