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My account hacked!

PostPosted: Tue Mar 29, 2016 10:50 pm
by juancarbone22
Hi! I had an issue getting my account back about a week or two ago. I had stopped playing since December and when I tried to log in the game recently, it wouldn't let me and my constant attempts to log in resulted in an IP ban.

All of that was resolved already BUT, when I logged in after getting my account back, I realized my account had been hacked.

I think it was used for gold farming, all though this is just an assumption based on previous experiences, yet what I am concerned about is that all of the gold I had farmed myself before I stopped playing (about 700g if I recall correctly) are missing now!, I think some items may be missing as well but nothing important in any case.

Halp!

Character name in the account: Veryann

Re: My account hacked!

PostPosted: Sun Apr 03, 2016 12:44 am
by Benevael
Greetings,

Your account is not banned. Unfortunately we do not restore gold or items lost due to compromised accounts.

Please make sure your account is secure by changing your password if you have not already done so. Passwords should be complex, and consist of upper and lower case characters, some numbers, and some special characters.

Regards, GM Team.