Forgot e-mail option

Forgot e-mail option

by Smokeit » Wed Mar 30, 2016 9:18 am

Hello, quite a long time ago near the release of the pvp realm I created an account on Nostalrius. Now that was quite a while ago and in my memory we didn't even have to register an e-mail back then but basicly I just forgot my e-mail information.

I can log into the game fine with my username and password, but NOT on the website. How can I get this problem solved, because I'd rather know which e-mail is connected to my account. Or can someone tell me under what name Nostalrius sends e-mails so I can try to track a mail from them in my mailboxes. (words like 'nostalrius' 'pvp' 'vanilla' aren't found in any of my mailboxes)
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Re: Forgot e-mail option

by lautzki » Wed Mar 30, 2016 9:21 am

This.

I'd like to see a system where you can reset your password with either account name or email and a forgot email -option.
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Re: Forgot e-mail option

by Deadsaw » Wed Mar 30, 2016 9:32 am

GM please respond to this. This is a big issue and myself and many others have this problem. I no longer remember which email i created my account with so i need a way to find out that email or to change my password so my account is secure.
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Re: Forgot e-mail option

by Naealath » Wed Mar 30, 2016 9:34 am

Greetings,

II. Account Information
Nostalrius staff will never ask for your account details or share any confidential information. For the safety of your account, never release any information that could be used for illicit purposes. Such as email addresses, account names or passwords.

A. Account security

The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts.

You are welcome to post in our Suggestions forum

https://en.nostalrius.org/terms-of-use

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