Email not received

Hello!
My problem is: My account email can't receive anything when i reset my password. and can't login my character on the server with my current password.
Can a GM tell me what is going on? Thanks a lot!
Server: PVP
account name: -snip-
My problem is: My account email can't receive anything when i reset my password. and can't login my character on the server with my current password.
Can a GM tell me what is going on? Thanks a lot!
Server: PVP
account name: -snip-