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Can not login into official website

PostPosted: Thu Mar 31, 2016 7:19 am
by orchql
Dear GM,

Since I change my password & remove IP locks yesterday, I can not login into official website. Say "Login failed! Bad credentials." But I can login into game via client. Please help me to solve this out.

Character name: orchql
PvP realm

Thx.

Re: Can not login into official website

PostPosted: Sun Apr 03, 2016 4:17 pm
by Benevael
Greetings,

The web login has a restriction that it will only allow a login from the last IP address that you used for your in-game login. This is a security measure to prevent hacked accounts. So try it again now that you have logged in in-game.

Regards, GM team.