Account freeze

Account freeze

by thjqq1 » Thu Mar 31, 2016 9:50 am

Hello Games my account administrator has banned the game never violated game regulations is a friend sent me a set of herbs and a group of drugs, I come to this server and play a few days, just 17 short of money sold herbs and drugs achieve game master to help me seal the game ID Zaoao
I really like the game 60 is a dream, and I will strictly comply with gaming regulations
thjqq1
Tester
 

Re: Account freeze

by Benevael » Sun Apr 03, 2016 4:31 pm

Greetings,

Your account has never been banned. There are two common reasons that might be preventing your login:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 


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