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Account Banned

PostPosted: Thu Mar 31, 2016 5:01 pm
by svingen
My account has been banned and I can't log in on the website to see why (I can't think of any reason for the ban). I tried changing password but still can't access the website.

I recently opened a c.o.d containing a quiver for 40g by mistake with my mail addon. Got a bit upset and tired of that character and decided to sell everything on it and re-roll.

Have a nice day!

Re: Account Banned

PostPosted: Thu Mar 31, 2016 6:21 pm
by svingen
Character: Lardo
Server: PVE

Re: Account Banned

PostPosted: Sun Apr 03, 2016 5:03 pm
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. We will provide further instructions after this is done.

Regards, GM Team.

Re: Account Banned

PostPosted: Mon Apr 04, 2016 12:14 pm
by svingen
Thanks for the reply. I've now changed my password!

Re: Account Banned

PostPosted: Tue Apr 05, 2016 1:26 am
by Benevael
Thank you. We will get back to you in this thread with a final result.