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instant disconnect

PostPosted: Thu Mar 31, 2016 9:53 pm
by femi22
Hi

Didnt play for a long time. Account Name femi22
I get an instant Disconnect after the log in

Re: instant disconnect

PostPosted: Sun Apr 03, 2016 5:30 pm
by Benevael
Greetings,

Your account has never been banned.

You may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature at https://en.nostalrius.org/password.

Note that you can only log in to the web login page from the same IP address as your last in-game address, in case you tried that.

Regards, GM Team.