Nostalrius Begins - Quality wow vanilla realm (1.12)

Posted: **Fri Apr 01, 2016 8:32 pm**

It seems like I have the same problem as many others here, which makes me auto disconnected on login. I don't know if this is because I have been reported by someone, or something else. So I'll post my characters name here and hope that I'll either get a reason for the ban, or an unban

Character: Grasslover (pvp)

Posted: **Fri Apr 01, 2016 11:22 pm**

Hello!
I have the exact same problem as you have. As soon as I try to log on I get disconnected (on both my accounts).
Even when i try to log on to the website it says "bad credentials", except for when i log on to the forums...
Hope we will get some help soon!

Posted: **Mon Apr 04, 2016 8:48 am**

Greetings,

Your account has never been banned. There are two common reasons that might be preventing your login:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.

Posted: **Mon Apr 04, 2016 10:32 am**

So I fixed one of my accounts by removing IP lock. But I don't get any e-mail when I try to remove the lock on my other account. Is this an issue from my side, or yours? I've obviously checked my junk box and everything.

Posted: **Tue Apr 05, 2016 1:18 am**

Most likely something is preventing you from finding the E-mail. Is the E-mail address the same as with your first account?

Posted: **Tue Apr 05, 2016 9:10 pm**

No, It is a different e-mail adress. I have whitelisted the e-mail adress, tried everything. Is it possible to change the adress to something else?

Nostalrius Begins - Quality wow vanilla realm (1.12)

Disconnectin on login!

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