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Account Banned, Pls Help!

PostPosted: Sat Apr 02, 2016 12:55 pm
by yecuican
Hello,

I was too busy to play the game for 2-3 days, when I try to play yesterday it shows me had been banned, please help me to figure out why this happen please!! my character name is Yecuican. (PVP)

Thank you very very much.


Yecuican

Re: Account Banned, Pls Help!

PostPosted: Mon Apr 04, 2016 11:47 am
by Benevael
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.

Regards, GM Team.

Re: Account Banned, Pls Help!

PostPosted: Wed Apr 06, 2016 10:20 am
by yecuican
Benevael wrote:Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.

Regards, GM Team.



Hello,

The only thing I can think of is I had help some of my guild member with a few bags, after that I took them to some low lvl instants to finish quest. nothing else than these. Please help me to check out. thank you very much!!

Yecuican