Account perma banned without even logging on for 6months.

Hello !
My friend has asked me to come play with him again, so i tried to log on my mage . First i was unable to with my old account info, then i came to realze that after changing my password i am permanently banned. I have quit playing and everything was just fine when I did. I didnt log in game for 6 months and now i come to see that im banned?
http://realmplayers.com/CharacterViewer ... yer=Keiwia
Thats the only character on my account too . Please look into this nonsense.
Thank you for your time.
My friend has asked me to come play with him again, so i tried to log on my mage . First i was unable to with my old account info, then i came to realze that after changing my password i am permanently banned. I have quit playing and everything was just fine when I did. I didnt log in game for 6 months and now i come to see that im banned?
http://realmplayers.com/CharacterViewer ... yer=Keiwia
Thats the only character on my account too . Please look into this nonsense.
Thank you for your time.