banned?

[guilaogodie]

hi GM
My account has been banned please tell me the reason, thank you

My CHARACTER：Chinabanku

"Chinabanku" is my another character using for storing some materials but also banned. The only trade is just receive 10g from "Srylexacuu" for bank slots. Please help me check it as well.

thanks！

[Benevael]

Greetings,

Your account has never been banned.

Chances are that you (or someone else with the same IP address) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.

[Benevael]

hi gm
I have changed the password and lifted the IP limit, still can not log on to the server

-snipped-

[guilaogodie]

sorry gm i forgot my CHARACTER

i only remember my username ：bshchai1

plz help me

ty！

[Benevael]

Although I snipped it from your post, I was able to determine that it was a different character name. The character name is Chinabankuu, on the PvP realm.

I'll look into this ban and get back to you.

[guilaogodie]

OK.thanks