I am resubmitting this post b/c it has been 2 days and I have not even had my post approved MUCH LESS my account unbanned. So, I am resubmitting it again.. it should not take two days to approve a post.
SInce I have last posted, I have spoken via E-mail to the group that was supposed to have delivered my gold. They say they are not affiliated with you however you advertise them on your website. I believe there to be a disconnect in communication. Please review my account.. Below is the post that was submitted TWO days ago.. I was told that I will receive a refund via E-mail last night. So it seems that part of the issue is being taken care of.. I still need my character account looked at b/c I do not feel that I should have been banned since it was admitted that I had not recieved the gold that was purchased from your site.
Character: Dotdotded
Server: PVP
If this is in regards to Purchasing gold, I have purchased gold from you all twice and have only received one of the purchases. This has been over two weeks. Since I have not received what I have paid for, I had no other choice to purchase it through a 3rd party.
Can you please unban my account and deliver what I have paid for. Or just please reimburse the cost of 100 gold to my account. I can provide you any any information that you need but I will not do so in the forum.
I do not feel that I have done anything wrong. I merely reacted to the failure to comply with the delivery of gold that was purchased. I was in a chat channel when I made the purchase of gold and the GM advised me that I had another purchase but it was never delivered. Please explain this.