Banned for NO REASON. Help ASAP

Character Name: Nishh
Server: PvE
I was playing with a few friends in Duskwood when I got combat-locked. Exited the game, tried to log in. Unable to connect. Tried to log in maybe 20 more times before I got an "Account Closed" message. Why? WHY?
NOTE: I was playing on my phone's 4G WiFi Hotspot at the time. Maybe it has something to do with that?
I would like to get back online as soon as possible please.
Server: PvE
I was playing with a few friends in Duskwood when I got combat-locked. Exited the game, tried to log in. Unable to connect. Tried to log in maybe 20 more times before I got an "Account Closed" message. Why? WHY?
NOTE: I was playing on my phone's 4G WiFi Hotspot at the time. Maybe it has something to do with that?
I would like to get back online as soon as possible please.