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Account ban repeal

PostPosted: Mon Apr 04, 2016 12:31 pm
by Chloe
After not being able to for a few weeks because of replacing computer parts, I try to log onto WoW, only to see my account is banned. Please provide an explanation, and get it unbanned if you can. Thank you.
Realm: PvE
Character: Drdrpepper

Re: Account ban repeal

PostPosted: Tue Apr 05, 2016 1:30 am
by Benevael
Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. This will be required before we can make any status changes to the account.

Regards, GM Team.

Re: Account ban repeal

PostPosted: Wed Apr 06, 2016 6:17 pm
by Chloe
Benevael wrote:Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete. This will be required before we can make any status changes to the account.

Regards, GM Team.


Thank you so much, I've reset my password now, what's next?