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Accounts not associated with an email

PostPosted: Mon Apr 04, 2016 5:24 pm
by poodii
So you unbanned my 2 accs, which was great. Now the next problem, these accs aren't associated with an email as they're very old and it wasn't required before. What can I do now?

Talking about these two accounts http://forum.nostalrius.org/viewtopic.php?f=65&t=40180

If I can't acces the accounts u might as well keep them banned, all that happens when i try to log in is insta DC on one acc, and unable to connect on the 2nd one.

Re: Accounts not associated with an email

PostPosted: Mon Apr 04, 2016 10:55 pm
by Mencius
Beneveal just posted this today in another thread:

Benevael wrote:Greetings,

We do not currently have a solution for an inaccessible E-mail address.

If the E-mail is missing entirely from the account, or the format is invalid, then we are working on a solution for that, and the ETA for that it should be available in about 2 weeks.

Note that this will only be available for E-mails that have a clearly invalid form (it is NOT a general E-mail change capability.) If your E-mail is in fact in a valid format, then there is likely nothing we can do to help. I do not know whether that particular address would be deemed as invalid.

Regards, GM team.


Sounds like they are working on a solution to your problem and hopefully you'll get access to those again in a couple weeks or so. Fingers crossed.

Re: Accounts not associated with an email

PostPosted: Mon Apr 04, 2016 11:10 pm
by poodii
Mencius wrote:Beneveal just posted this today in another thread:

Benevael wrote:Greetings,

We do not currently have a solution for an inaccessible E-mail address.

If the E-mail is missing entirely from the account, or the format is invalid, then we are working on a solution for that, and the ETA for that it should be available in about 2 weeks.

Note that this will only be available for E-mails that have a clearly invalid form (it is NOT a general E-mail change capability.) If your E-mail is in fact in a valid format, then there is likely nothing we can do to help. I do not know whether that particular address would be deemed as invalid.

Regards, GM team.


Sounds like they are working on a solution to your problem and hopefully you'll get access to those again in a couple weeks or so. Fingers crossed.


Thanks, wasn't able to find this info myself. Yeah hopefully they'll come up with something soon enough... :)