Account closed ?

[johnrb]

Hi,

I have not been very active in the last few weeks and I found out last week that my account seem close. I get the message the wow account has been closed and is not available to use when I try to loggin.

Why ? What happened ?

Character name is Vanilleicexd on the alliance side on the PVP server.

Thanks for the help.

[Benevael]

Greetings,

There is no character named Vanilleicexd on the PVP server. Did you spell it correctly?

Regards, GM Team.

[InigoM]

Looks like he spelled it incorrect.

http://realmplayers.com/CharacterViewer ... nillaicexd

Vanillaicexd

[Benevael]

Thanks for that. If the character name is indeed Vanillaicexd, then the account has been banned for a second offence of multiboxing.

[johnrb]

Thanks you, I indeed mispelled the name of the character.

Could I have a timestamp and/or more details about the alleged offense on my account please ?

[Benevael]

We don't generally provide details but I can tell you the dates & times of the two offences.

First offence: 2016-01-07 15:34:05 server time - Warned for multiboxing
Second offence: 2016-04-01 18:40:50 server timer - Multiboxing 2nd offence (banned)

Regards, GM team.

[johnrb]

Thanks.

Like I said I have not been active for at least 1 month if not a bit more. My character was resting still in Stormwind between the AH and the bank. I logged maybe once a week or less for a few minutes, mainly moving inside Stormwind.

If the timestamp is right, something happened 4 days ago and since I had trouble loggin in, I'm fairly sure that it was not me... Was the offence in Stormwind ? Is there any way to appeal since i'm pretty sure the account was compromise since I did not log on that date ?