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About email change

PostPosted: Tue Apr 05, 2016 1:09 am
by Rayley
Hello!

Hello guys, I want to know if there is a way to change your account email, if you dont know the email, where you are registered the account?
I asking, because cant remember the on which mail I registered my second account I using only 2-3 emails, but when I try I always getting incorrect username or email, and the username is correct, because I can log on the account, just seems the email is not the correct one.

Thank you in advance.

Re: About email change

PostPosted: Tue Apr 05, 2016 5:27 am
by Benevael
Greetings,

You will need to remember the E-mail address that you used.
We do not currently have a solution for an inaccessible E-mail address.

If the E-mail is missing entirely from the account, or the format is invalid, then we are working on a solution for that, and the ETA for that it should be available in about 2 weeks.

Note that this will only be available for E-mails that have a clearly invalid form (it is NOT a general E-mail change capability.) If your E-mail is in fact in a valid format, then there is likely nothing we can do to help.

Regards, GM team.