I've been trying to reset my login so that I can play again, but every time I do and try to login on the website I get a bad credentials error. I am 100% sure I'm using the right User Name as it's sent to me as part of the password recovery. I am also 100% sure I'm using the right password. If I try to login on the server it just says disconnected.
Was my account banned? Is it gone? I haven't played in several months so I'm not sure if it's locked or something else? Not sure what to do from here.