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About account registration error

PostPosted: Tue Apr 05, 2016 6:19 am
by sanxingpang
Respect of GM
Due to my own problem, at the time of registration account Input the wrong email (and also can register, can provide the registered email address [email protected]) lead to can't normal received an email now to change the password. The account is locked,,, honest to beg for a great GM to give unlock account Thank you very much! Role name (kanniPyangzi)
Thank you very much

Re: About account registration error

PostPosted: Tue Apr 05, 2016 6:24 am
by Benevael
Greetings,

We do not currently have a solution for an inaccessible E-mail address.

If the E-mail is missing entirely from the account, or the format is invalid, then we are working on a solution for that, and the ETA for that it should be available in about 2 weeks.

Note that this will only be available for E-mails that have a clearly invalid form (it is NOT a general E-mail change capability.) If your E-mail is in fact in a valid format, then there is likely nothing we can do to help.

Regards, GM team.