account ban

Hi,
I have just recently found out the nost 2.0 is starting up and started the process of transferring my account to Elysium and it says my account is a perma ban?. I stopped playing in January and between then and server shutdown looks my account was hacked and I have a permanent ban on my account can we look at this?
Cheers,
exörcist
pvp server
Nost
I have just recently found out the nost 2.0 is starting up and started the process of transferring my account to Elysium and it says my account is a perma ban?. I stopped playing in January and between then and server shutdown looks my account was hacked and I have a permanent ban on my account can we look at this?
Cheers,
exörcist
pvp server
Nost