Permenant Ban without Reason

Hi,
my nostalrius account banned for no reason, It says my account is banned and I cannot receive a transfer chip...
"This account is permanently banned and cannot be recovered."
I was definitely not banned on nostalrius and in fact stopped playing as my entire guild can attest a month before the server went down and before the announcement was made.
Last played date: 2016-03-03 22:41:38
http://realmplayers....ayer=Holystrike
I was literally never banned during my entire time playing on nostalrius and I am sure the staff logs reflect this could this please be resolved as my game account being banned based on litterally nothing doesnt make any sense :S
Thanks for any help you can offer
my nostalrius account banned for no reason, It says my account is banned and I cannot receive a transfer chip...
"This account is permanently banned and cannot be recovered."
I was definitely not banned on nostalrius and in fact stopped playing as my entire guild can attest a month before the server went down and before the announcement was made.
Last played date: 2016-03-03 22:41:38
http://realmplayers....ayer=Holystrike
I was literally never banned during my entire time playing on nostalrius and I am sure the staff logs reflect this could this please be resolved as my game account being banned based on litterally nothing doesnt make any sense :S
Thanks for any help you can offer