DB Account Transfer Issues

Hello,
I have access to the email that my account was linked to, but when I generate a token, it doesn't show up in my mail or my junk/spam folder. Prior to the server shut down I had changed the password, and there is proof of that in my mailbox. I contacted Elysium explaining the situation and they told me that they can do nothing and that I have to contact the people at Nostalrius. I have also contacted the people that host my email address, and they are not really able to help me. What do I do?
Cheers!
I have access to the email that my account was linked to, but when I generate a token, it doesn't show up in my mail or my junk/spam folder. Prior to the server shut down I had changed the password, and there is proof of that in my mailbox. I contacted Elysium explaining the situation and they told me that they can do nothing and that I have to contact the people at Nostalrius. I have also contacted the people that host my email address, and they are not really able to help me. What do I do?
Cheers!