Nostalrius Begins - Quality wow vanilla realm (1.12)

(I copy my post from elysium forum, since on elysium forum still no answer)

Hello, not sure if i am posting under right forum section but that what i got:

i got troubles transferring my accounts to elysium:

1)i successfully transfer 1 of my account

2)i tried to transfer 2nd account but it says token already used!
So i restored that account and now i got some weird random generated login, can i merge chars back to my normal(old) account login?

3) i am not sure, but probably i had 2 nost accounts on the same email:
when i am trying to sent token with 2nd account(that i restored and got weird login now) it sending token fine

but when i trying to set account name to my 3rd account name + that email it says(on nost token sending website):
"This account is permanently banned and cannot be recovered. No ban request will be considered from now by Nostalrius team, and thus there is no way to transfer this account."

I did nothing and i even log in at that account at last day of shut down as i remember.
that account login strog1

i got characters name on that 3rd of my accounts and account name but not sure about email can you help me?

Thanks

is any one alive?

Bump and also my problem in short:

When i trying to get token for account: strog1 it says that this account was banned
I cant get reason why i was banned and also i remember i log in at last day of nost before shutdown so that confuses me alot

tell me if i need provide more details via pm or there

Thanks