Nostalrius Account Transfer

Hey Nostalrius Team!
So I provided you information about the token (Nostalrius game loggin, email and a password), but I've forgotten the pasword to the email that I used to register my Nostalrius acc and I can't seem to retrieve it. So then I tried with only a username/password combo (without an email), and I'm 100% sure that's the correct username and password for my Nost acc but it said that there was no such account in your database. I want to transfer my character and I have proof that I'm willing to provide!
So I provided you information about the token (Nostalrius game loggin, email and a password), but I've forgotten the pasword to the email that I used to register my Nostalrius acc and I can't seem to retrieve it. So then I tried with only a username/password combo (without an email), and I'm 100% sure that's the correct username and password for my Nost acc but it said that there was no such account in your database. I want to transfer my character and I have proof that I'm willing to provide!