I spoke with a Blizzard Rep on the phone.
Re: I spoke with a Blizzard Rep on the phone.
Ah yes, that $8/hr CS agent sure had the answers
Blow your pristine realms out your ass, Brack
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Hernia
- Sergeant
Re: I spoke with a Blizzard Rep on the phone.
Pixiestixie wrote:Read the wow forums. 2 days ago everyone was trolling us, now people are supporting us. We are doing it, we are changing the minds of the player base. People are starting to wonder what they missed out on and wish they could play vanilla tool
Exactly
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Devarial
- Sergeant
Re: I spoke with a Blizzard Rep on the phone.
In case you guys are curious, here is the email reply I got to my ticket.
I hope your week is going well so far, besides the issue at hand!
While we understand that this matter is very near and dear to the hearts of many individuals, please remember that Customer Support is only charged with the ability to assist with matters related directly to your Live account that is hosted on the Blizzard Servers. We are not involved in the issue that you are currently looking to discuss. Though we understand the need to discuss something with someone personally.
As we discussed together over the phone, the points you brought up today have been sent over to the powers that be.
If you are looking for an official stance, you'll want to review the Terms of Use:http://us.blizzard.com/en-us/company/legal/wow_tou.html
Any additional information not stated in the Terms of Use, if commented on, would be posted on the World of Warcraft Forums by someone who makes announcements, as they are with any community related matter.
I hope your request is fullfilled soon! Have a great day, Holly
Your Ally In Batt
How does a ticket status changed to “Resolved”?
-By you. You can mark a ticket as “Resolved” if you are satisfied with the answer provided in the ticket.
-By our system. Our system will automatically resolve tickets that have a status of “Answered” or "Need Info" for more than 7 days.
-By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as “Resolved” after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.
What can I do next?
- Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/54436718>.
What if the problem happens again?
You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
I hope your week is going well so far, besides the issue at hand!
While we understand that this matter is very near and dear to the hearts of many individuals, please remember that Customer Support is only charged with the ability to assist with matters related directly to your Live account that is hosted on the Blizzard Servers. We are not involved in the issue that you are currently looking to discuss. Though we understand the need to discuss something with someone personally.
As we discussed together over the phone, the points you brought up today have been sent over to the powers that be.
If you are looking for an official stance, you'll want to review the Terms of Use:http://us.blizzard.com/en-us/company/legal/wow_tou.html
Any additional information not stated in the Terms of Use, if commented on, would be posted on the World of Warcraft Forums by someone who makes announcements, as they are with any community related matter.
I hope your request is fullfilled soon! Have a great day, Holly
Your Ally In Batt
How does a ticket status changed to “Resolved”?
-By you. You can mark a ticket as “Resolved” if you are satisfied with the answer provided in the ticket.
-By our system. Our system will automatically resolve tickets that have a status of “Answered” or "Need Info" for more than 7 days.
-By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as “Resolved” after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.
What can I do next?
- Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/54436718>.
What if the problem happens again?
You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
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Pixiestixie
- Sergeant
Re: I spoke with a Blizzard Rep on the phone.
http://eu.battle.net/wow/en/forum/topic ... 1?page=197
This is official and everyone is free to talk here
they will not ban or scratch your post
This is official and everyone is free to talk here
they will not ban or scratch your postLast edited by smilkovpetko on Mon Apr 11, 2016 7:18 am, edited 1 time in total.
/Wisdom is Priority
/Activity is Skill
/Skill is gear
/Activity is Skill
/Skill is gear
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smilkovpetko
- Legionnaire
Re: I spoke with a Blizzard Rep on the phone.
Ghostly wrote:Did you make a terrorist threat?
kek
ogtucker
- Deathbringerx
- Private
Re: I spoke with a Blizzard Rep on the phone.
smilkovpetko wrote:http://eu.battle.net/wow/en/forum/topic/1751857331?page=197
This is official and everyone is free to talk here
They just closed that thread it seems.
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Soulxlock
- Senior Sergeant
Re: I spoke with a Blizzard Rep on the phone.
Blizzard has said many times they already did a financial study about opening legacy servers including ALL the parameters you are thinking and probably many ones you are not. If they said "This will not serves us in terms of rentability" you can trust them, they did this study with more proficiency than players's thoughts and when we see how much Blizzard loves money it's enough to guess they did it very seriously. Unfortunately we have no chance to see such servers one day 
And for the phone call you had, blizzard's employees simply receive by their hierarchy the directive to tell every people who call what they want to hear. Their goal is to minimize the people's reaction about what is happening until all of this starts to fade.
And for the phone call you had, blizzard's employees simply receive by their hierarchy the directive to tell every people who call what they want to hear. Their goal is to minimize the people's reaction about what is happening until all of this starts to fade.
- Snouk
- Private
Re: I spoke with a Blizzard Rep on the phone.
Profitable ? Nostalrius was hosted for 1000$ max a month, with all devs realms and tools and websites included.
1% of the active accounts with a fee of 1 dollar would cover all the expenses. They could even take 1 additional dedicated server to mitigate the lag during peeks. The 99% left would be profit with a volunteered staff like Nost.
And I don't think it will fade away. All WoW forums I go on have threads about it, Youtubers are talking about it because some of them played it, the petition is at 63k signatures (30k 3 days ago), and hundreds of videos of Nost last ever week are showing up on social medias.
1% of the active accounts with a fee of 1 dollar would cover all the expenses. They could even take 1 additional dedicated server to mitigate the lag during peeks. The 99% left would be profit with a volunteered staff like Nost.
And I don't think it will fade away. All WoW forums I go on have threads about it, Youtubers are talking about it because some of them played it, the petition is at 63k signatures (30k 3 days ago), and hundreds of videos of Nost last ever week are showing up on social medias.
- Bunk
- Tester