I submitted a ticket to refund a preorder, and highlighted that the lack of support for Legacy/Progression servers was my reason. The GM confirmed my preorder, and gave the usual "not enough interest" response.
Today, exactly one week later, I got a follow up email. The new line is:
"As for our chat I did share some of my own personal opinion on the legacy servers topic. Of course I cannot speak for our company as a whole when it is my own opinion and point of view. But the recent events surrounding legacy servers have given us all an opportunity to consider that this is something a larger group of the community (larger than what we expected) does want. Hopefully this can be reflected in our actions in the future."
I really don't think that the employee would be permitted to say something like this without consent from a higher-up. I just thought it was interesting, and I wonder if anyone else got a similar "update" to a closed ticket.
Source: https://www.reddit.com/r/Nostalrius/com ... _response/
UPDATE SS @: https://imgur.com/uZAYgjG
