Account transfer

Character name: Triggatrey
Server: Nost pvp
Hello i know you guys are incredibly busy but few days before nostalrius announced close my account was unbanned i was not guilty of anything tyrael replied to my topic saying "after further review your account has been unbanned" so i played my account till the end of nost, but when i try to transfer my account it says im banned. If theres anything you guys can/cant do please get back to me i really want to play my character again. Thank you for your time.
Server: Nost pvp
Hello i know you guys are incredibly busy but few days before nostalrius announced close my account was unbanned i was not guilty of anything tyrael replied to my topic saying "after further review your account has been unbanned" so i played my account till the end of nost, but when i try to transfer my account it says im banned. If theres anything you guys can/cant do please get back to me i really want to play my character again. Thank you for your time.